Shipping & Returns

We ship from fulfillment partners across the US, EU, and APAC — whichever is closest to you. Most orders arrive in 3–7 business days.

Digital downloads land in your inbox within 60 seconds of checkout.

Every physical order ships with tracking. You'll get a tracking link the moment your order leaves the warehouse — usually within 24 hours.

Standard shipping is calculated at checkout based on your destination and order size.

Orders over $60 ship free worldwide.

Damaged or defective? Contact us within 14 days with a photo. We'll send a replacement immediately or refund — your call.

Changed your mind? Returns accepted within 30 days. Item must be unused and in original packaging. You cover return shipping; we refund the product price within 5 business days of receipt.

Digital sales are final. We provide preview images so you can see what you're buying. If a file is corrupt or the wrong product was delivered, email us and we'll fix it the same day.

If tracking shows your order stalled for more than 14 days, contact us. We'll work with the carrier and either re-ship or refund.

Anything else? hello@gean.studio · we reply within 48 hours.